Privacy Policy

Effective Date: February 16, 2026

Aden Technical Systems ("we," "us," or "our") operates the website adentechsys.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and company website when you submit our contact form or book a consultation.
Consultation Details: Your automation goals, project urgency, and messages you provide through our forms.
Chatbot Conversations: Messages you send through our AI chatbot widget, including session identifiers.
Usage Data: Browser type, device information, pages visited, and interaction patterns collected automatically through standard web technologies.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services.
Schedule and manage consultation bookings via Google Calendar.
Send confirmation emails and follow-up communications related to your requests.
Improve our website, services, and customer experience.
Detect and prevent fraudulent or spam submissions (e.g., honeypot fields).

3. Third-Party Services

We use the following third-party services to process your data:

Google Calendar: To manage consultation scheduling and availability.
Google Drive: To store contact form submissions, chatbot conversations, and booking records.
Gmail / SMTP: To send confirmation and notification emails.
n8n (self-hosted): To automate workflows between our website and the services above.
AI Language Models: Our chatbot uses AI to generate responses. Conversations may be processed by third-party AI providers.

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

4. Data Storage and Security

Your data is stored in Google Drive and processed through our self-hosted n8n automation server. We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Opt out of future communications.

To exercise any of these rights, please contact us using the information below.

7. Cookies

Our website does not use cookies for tracking or analytics purposes. We do not use any third-party analytics or advertising cookies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aden Technical Systems
Tucson, AZ
Email: info@adentechsys.com
Website: adentechsys.com